Giveaway Rules

Entries may be submitted from the date on which the giveaway is announced until 11:59 p.m. (GMT+1) on 9 December 2026.

Responses submitted after this deadline will not be considered.

The draw will take place on 10 December 2026.

The giveaway is open to individuals aged 18 or over who reside in any European Union country.

To enter, participants must complete and submit the available questionnaire in full, providing a valid response within the specified entry period.

Entry is free of charge.

Each person is entitled to one entry only. If duplicate responses are submitted, only the first valid response will be considered, and all subsequent responses may be excluded.

Participants must provide truthful, complete, and sufficient information to enable their entry to be validated and to allow them to be contacted if they win.

Automated, fraudulent, incomplete, or late entries, as well as entries that otherwise breach these Rules, will not be accepted.

Employees of the Promoter, service providers directly involved in organising the giveaway, and their respective spouses, direct ascendants, and direct descendants are not eligible to participate.

Purchases made by companies may be eligible to participate, provided that, upon delivery of the prize, a declaration signed by the company’s management is presented authorising the prize to be awarded to the employee concerned. The employee must also provide proof of employment with that company.

All eligible individuals who have validly completed and submitted the questionnaire within the specified entry period will be entered into the draw.

The Promoter will assign a number to each valid entry and randomly select two (2) winners (and respective alternates) from all eligible entries using a random-selection tool or an equivalent method that ensures the impartiality of the process. The draw may be recorded or otherwise documented for verification purposes, at the Promoter’s discretion.

Alternate winners may also be selected in the same random order in the event that the winner does not meet the requirements of these Rules, fails to respond, or declines the prize.

The result will be announced on Hephaesnus’s official Instagram account, without prejudice to the winner also being contacted directly using the contact details provided in the questionnaire.

The winner will be contacted by the Promoter and must respond within 72 hours of being contacted, confirming acceptance of the prize and providing the information required for its delivery.

The Promoter may request proof of age and identity solely for the purpose of confirming eligibility and delivering the prize.

If the winner does not respond within the specified period, declines the prize, or fails to meet the eligibility requirements, the prize will be awarded to the first alternate winner. The alternate winner will also have 72 hours to respond. If necessary, the same procedure will apply to the remaining alternate winners in the order in which they were selected.

The details concerning delivery or collection of the prize will be agreed directly with the winner. The Promoter will not be liable if delivery is not possible because the participant provided incorrect or incomplete information.

The Promoter will cover the cost of shipping the prize to the address provided by the winner, provided that the address is within the European Union. The Promoter will not be responsible for any tax obligations that may arise for the winner as a result of receiving the prize. Where applicable, such obligations will be the winner’s sole responsibility.

By participating, participants acknowledge and agree that any non-personal feedback, comments, and responses provided through the questionnaire may be used, reproduced, adapted, and published by Hephaesnus on its platforms, including its website, social media channels, and commercial and corporate materials.

By submitting the form, participants consent to their name, purchase, and place of origin (city) being shared in the company’s marketing content. Whenever feedback is published in an identifiable form and includes additional information, Hephaesnus will obtain the participant’s specific prior consent, unless such identification has already been expressly authorised in the questionnaire. In the absence of such consent, the content will be used anonymously or without any information that could identify the participant.

The personal data collected will be processed by the Promoter for the purposes of managing entries, confirming eligibility, conducting the draw, contacting the winner, and delivering the prize.

The data will be retained only for as long as necessary for the stated purposes and to comply with applicable legal obligations. It will subsequently be deleted or anonymised from 15 December 2026 onwards.

Participants may exercise their applicable data-protection rights through Hephaesnus’s official contact channels. The provision of the required personal data is necessary to enter the giveaway and receive the prize.

These Rules are governed by Portuguese law. The courts of the judicial district of Santa Maria da Feira will have exclusive jurisdiction to resolve any dispute arising from the interpretation or application of these Rules, with the parties expressly waiving any other jurisdiction.

This initiative constitutes a promotional campaign intended to collect customer feedback on products and services, with no additional participation cost beyond any goods previously purchased, conducted in the regular course of the Promoter’s commercial activities and in compliance with the applicable Portuguese laws and regulations governing promotional contests and giveaways.

These Rules enter into force on 11 September 2026.

This initiative is not sponsored, administered, endorsed by, or associated with Instagram or Meta. Each participant releases these entities from any liability relating to the giveaway.

Typeform is used solely as the technological platform for collecting responses and does not sponsor, administer, or endorse the giveaway.

The Promoter reserves the right to exclude any entry that breaches these Rules or shows signs of fraud, manipulation, abuse, or the use of a false identity.

The Promoter will not be liable for technical failures, network interruptions, temporary platform unavailability, entries that are not received, or any other circumstances beyond its reasonable control.

The sale or supply of alcoholic beverages to anyone under the age of 18 is prohibited. Alcoholic beverages must be consumed responsibly and in moderation.

Drink responsibly. The Promoter warns of the risks associated with excessive alcohol consumption and reiterates that the prize is intended exclusively for individuals aged 18 or over. Under no circumstances may the prize be claimed, accepted, or consumed by a minor, including through the use of another person’s account or identity.

In the event of exceptional circumstances, force majeure, fraud, technical failure, or any other situation that compromises the integrity of the initiative, the Promoter may amend, suspend, or cancel the giveaway and will announce its decision through the channels used to promote the campaign.

Any matters not expressly covered by these Rules will be resolved by the Promoter reasonably, impartially, and in accordance with applicable law, without prejudice to the participants’ statutory rights.

Participation in the giveaway implies that the participant has read and fully accepted these Rules.

These Rules will be made available through the channels used to promote the initiative throughout the entry period.